Privacy Policy

CRITICAL TECHWORKS, S.A. (ahead, CTW), headquartered in Rua Dr. António Luís Gomes, n. º 10, 4000 - 091 Porto and Tax Registration Number 514852046 is the owner of the domain https://www.criticaltechworks.com/, where is housed its WEBSITE.

CRITICAL TECHWORKS IS FOCUSED ON PROTECTING THE PRIVACY AND PERSONAL DATA OF THE USERS OF THE WEBSITE AND HAS THEREFORE PREPARED AND ADOPTED THE PRESENT POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY POLICY EXPLAINS HOW WE USE YOUR PERSONAL DATA AND WE RECOMMEND YOU TO READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA ARE COLLECTED AND FURTHER PROCESSED.

1. What is this policy about?

1.1. This Privacy Policy explains how we collect and process the personal data necessary for the provision of services that are available through the WEBSITE, describing the practices adopted for this purpose.

2. What is personal data?

2.1. Personal data is any information relating to a person that identifies that person or makes it identifiable, regardless of the nature or support of the information, including the sound and image of that person.

2.2. The term “identifiable” refers to a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or hers physical, physiological, psychic, economic, cultural or social identity.

3. How do we use your personal data?

3.1. CTW will use the personal data you provide us for the following purposes:

(a) To submit, analyze and respond to your application; to work with us;

(b) To provide publications that may be of interest to you in our Website;

(d) To keep track of your contact details when you send us emails;

(e) For fraud prevention;

(f) For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of CTW and are carried out according to the applicable legislation and the best practices.

3.3. Your personal data will not be reused for other purposes not previously identified or that have nothing to do with those purposes for which they were initially collected.

4. What are the legal basis for our processing of personal data?

4.1. The personal data that CTW processes has specific grounds according to the purposes for which they are intended.

4.2. In the following table you can see the legal basis grounds for processing regarding the above mentioned purposes:

PURPOSES | To submit, analyze and respond to your application to work with us;

LEGAL BASIS | Consent for this specific purpose;

PURPOSES | To provide publications that may be of interest to you in our Website;

LEGAL BASIS | Legitimate interests pursued by CTW (cookies); Consent for this specific purpose (cookies).

PURPOSES | For operations and management of the WEBSITE;

LEGAL BASIS | Consent for this specific purpose (cookies).

PURPOSES | To keep track of your contact details when you send us emails;

LEGAL BASIS | Consent for this specific purpose;

PURPOSES | For fraud prevention;

LEGAL BASIS | Legitimate interests pursued by CTW;

PURPOSES | For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns.

LEGAL BASIS | Consent for this specific purpose (cookies); Legitimate interests pursued by CTW;

5. What personal data we collect?

5.1 The personal data that CTW collects and processes are only those which are necessary and suitable for the above mentioned purposes.

5.2 CTW will collect and process the following personal data:

PURPOSE | To submit, analyze and respond to your application to work with us;

DATA | First Name; Last Name; E-mail Address; LinkedIn; Education; Experience; CV; Motivational letter.

PURPOSE | To provide publications that may be of interest to you in our Website;

DATA | Cookies.

PURPOSE | For operations and management of the WEBSITE;

DATA | Cookies.

PURPOSE | To keep track of your contact details when you send us emails;

DATA | E-mail Address; Name.

PURPOSE | For fraud prevention;

DATA | Cookies.

PURPOSE | For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns.

DATA | Cookies.

6. How do we collect your personal data?

6.1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication that it makes with your device and e-mail messages that you send us.

6.2 Your personal data is collected through your equipment as follows:

(a) Through your requests (contact, etc.);

(b) Through your browser;

(d) Through pixel tags and other similar technologies;

(e) IP Address.

6.3. CTW is committed to process your data lawfully and legally.

6.4. CTW will not sell, rent or share your personal data with third parties, with the exception of the clearly identified cases in this Privacy Policy (see Point 12 to understand how).

6.5. CTW ’s services are not intended for minors and no personal details of minors are or will being processed intentionally.

7. What are cookies?

7.1. Cookies are small information files that help you identify your browser and can store information, for example, User settings and preferences.

7.2. CTW will store cookies on your device to personalize and facilitate browsing as well as troubleshooting, statistics, quality assurance, and to monitor system security.

7.3. With the exception of cookies specifically required for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.

7.4. To know more about the cookies we use please refer to our Cookies Policy

8. What are pixel tags and other similar technologies?

8.1. Pixel Tags (also known as web beacons and clear GIF´s) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the Services and response rates.

8.2. To know more about the pixel tags and other similar technologies that we use please refer to our Cookies Policy.

9. How do we protect your personal data?

9.1. Your personal data are kept safe through the adoption of various security measures, of technical and organizational nature that assure that only employees have access to the data and to the processes to access them according to rules created for that purpose.

9.2. In order to protect your personal data, we only use data center providers who provide us with adequate and documented security measures, namely that your personal data are stored in servers that are kept in controlled environments with limited access.

9.3. Similarly, when browsing the WEBSITE, we protect your data through the use of encryption, such as Transport Layer Security (TLS).

9.4 Although we take all necessary precautions we deem appropriate to protect the personal data you provide and we collect, one must be aware that no security system is impenetrable.

9.5. When you use CTW’ website to apply to a job application, you will go be redirected to HomeRun platform which belongs to Homerun B.V., with Tax Registration Number NL856750189B01, headquartered in Singel 542, 1017 AZ Amsterdam.

10. How long do we keep your personal data?

10.1. Your personal data will be kept for the time required for the purposes for which they are intended, as set forth in this Privacy Policy. Thus:

PURPOSE | To submit, analyze and respond to your application to work with us;

PERIOD | 1 year

PURPOSE | To provide publications that may be of interest to you in our Website;

PERIOD | 1 year

PURPOSE | For operations and management of the WEBSITE;

PERIOD | 1 year

PURPOSE | To keep track of your contact details when you send us emails;

PERIOD | 1 year

PURPOSE | For fraud prevention;

PERIOD | 1 year

PURPOSE | For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns.

PERIOD | 1 year

10.2. If any specific or mandatory period of time is required by law, the data’s retention period will be such mandatory period. In all other cases, the personal data will be kept at most during the time indicated above, which CTW deems as sufficient to fulfill its purposes.

10.3. At the end of the storage period, all collected personal data will be deleted.

11. How can you exercise your rights

11.1 Before we explain how you can exercise your rights, you should know what they are. Thus, the law grants you the right to request us the exercise of the following rights:

(a) Access: the right to confirm whether your personal data is being processed or not, and, if so, the right to access your personal data;

(b) Rectification: the right to rectify any inaccuracy regarding your personal data and to complete personal data that is incomplete;

(c)Erasure: the right to erase your personal data when one of the grounds listed in the legislation is applicable;

(d) Restriction of processing: the right to limit data processing, if one of grounds listed in the legislation is applicable;

(e) Objection: the right to object, at any time, to the processing of your personal data;

(f) Data portability: the right to receive your personal data, which you provided, in a structured, commonly used and machine-readable format.

11.2. You also have the right to lodge a complaint with a supervisory authority (National Data Protection Commission at www.cnpd.pt)

11.3. For the purpose of exercising the rights abovementioned, you should contact CTW via this email privacy@criticaltechworks.com.

11.4. If you request us to delete some or all of your personal data, some of the requested services may not be provided to you and CTW will keep only the necessary personal data to fulfill its legal obligations.

12. When do we communicate data to third parties?

12.1 CTW may use third parties to provide certain services, such as maintenance, technical support, marketing, which may have access to some personal data, in particular, data required for contractual purposes.

12.2 CTW ensures that the entities that have access to the data are credible and offer high guarantees of protection, and that that data will never be transmitted beyond what is necessary to provide for the contracted service, nevertheless CTW remains responsible for the personal data made available.

12.3 For example, for the purposes of managing job applications, CTW uses the services provided by HomeRun.

12.4 CTW may also communicate its data to companies in its business group with whom CTW has commercial partnerships to create and offer benefits or to other partners outside its business group. However, we will only make such communication without your authorization.

12.5 CTW may also transmit data to third parties in the context of investigations, inquiries and judical and / or administrative proceedings or of similar nature, provided that it is duly ordered by a court.

13. Third party websites

13.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and CTW does not take any responsibility for its policies and / or practices.

13.2. Example of such third parties are LinkedIn, Facebook, Twitter or Instagram through the buttons that are present on the WEBSITE.

14. Transfers of data outside the European Union

14.1 If data transfers to non-EU countries occur, CTW will comply with the law, in particular regarding to the data protection adequacy of the country to where the personal data will be transferred to, and the requirements applicable to such transfers. Therefore, personal data will not be transferred to jurisdictions that do not offer security and protection assurances.

15. Minors

15.1 The WEBSITE is not intended for minors under the age of 18, thus, we request that minors do not provide us with personal information through the WEBSITE, application, social media and/or emails.

16. Sensitive personal data

16.1 CTW asks you not to send us any sensitive data, in other words, personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union association, genetic information, biometric information, health or data relating to a natural person´s sexual life or sexual orientation.

16.2 These personal data will be deleted immediately.

17. Changes to privacy policy

17.1 CTW reserves the right to readjust or change this Privacy Policy at any time, as these changes are advertised.

18. Our contact details

18.1 If you have any questions or concerns regarding this Privacy Policy, please contact us by writing to us via this email privacy@criticaltechworks.com.